Our Commitment

A managing agent’s responsibilities include:

  • Finding suitable tenants
  • Ensuring the tenancy agreement is correctly completed and signed
  • Lodging the rental bond

Managing the tenancy for you on a day-to-day basis, including:

  • Arranging repairs
  • Collecting the rent and maintaining rent records
  • Conducting regular property inspections and reporting
  • Handling disputes that may arise
  • Paying bills on your behalf (eg. water and council rates)
  • Paying the rent to you, less any costs and agency fees, into your
  • Nominated bank account
  • Providing financial year end statements for tax purpose

Our commitment
Besides all the above we are committed to providing you a professional service which involves:

  • Giving timely advice to our landlords on the current market conditions
  • Screening and locating suitable tenants in the shortest possible time
  • Responding promptly to maintenance and repairs
  • Ensuring open communication with our landlords at all times
  • Finding the best resolution to resolve differences between landlord and tenant
  • Effectively manage your valued investment to maximise financial growth and returns

Most important of all we at Ray Realtors are committed to creating long-term partnerships with our landlords built on trust.