Privacy Policy

Privacy Policy Statement

We at Raymond Hung Residential acknowledge the importance of protecting the privacy of information collected from our customers to our websites, in particular information that can identify an individual (“personal information”). This Internet Privacy Policy Statement outlines the manner in which your personal information, obtained through the web site, will be dealt with. You should review this Privacy Policy Statement periodically so that you are updated on any changes.

Your Personal Information
We only collect personal information supplied by you and with your consent so as to provide you with our services. We may use the information provided to respond to requests or enquiries in relation to the services provided. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

How We Collect Personal Information
In the course of providing our services, we collect personal information:

  • When you subscribe to our email or mailing lists
  • When you enquire about our services over the phone
  • When you enquire through our websites
  • When you become a client or customer of the company
  • Through conversations during inspections
  • Through your legal representatives

How We Use the Information We Collect
Personal information that visitors submit to our website is used only for the purpose for which it is submitted unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Only authorised RHresi staff or agents will use your contact details provided to contact you in the future. We will not sell or pass on your details to third parties.

Use of the Information for a Secondary Purpose
We may sometimes use the personal information we collected for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

  • Where you have consented
  • Where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way
  • Where we are permitted or required by law, and it is in the interests of public safety to do so

Correcting Information
You can also, at any time, request that information about you be corrected or deleted. This is part of our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date.

We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the web can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Links to Other Sites
We may provide links to external websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of these parties. Before disclosing your personal information on any other website we advise you to examine the terms and conditions of using that website and its privacy policy statement.

Contacting Us
Ray Realtors welcomes your comments regarding this Privacy Policy Statement. If you have any questions and would like further information, please contact us by any of the following means during business hours.

Post: Suite 1308, Level 13, 370 Pitt Street, Sydney NSW 2000

Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.